Enabling automation, scale and innovation
In this post I’ll highlight the Right Media API, its features, client usage and our unique support model for seatholders using the API.
What’s an API and why is it important?
API stands for “Application Programming Interface.” APIs enable client software systems to plug in to the Right Media Exchange. Building the world’s largest ad exchange wouldn’t be possible without a robust API that’s tightly integrated into our ad serving platform.
Why do our clients use the Right Media API?
- Automation – Time-consuming tasks can be done automatically with a client’s software via the Right Media API. This saves valuable man-hours and enables clients to gain significant operational efficiencies. Clients can automate functions such as reporting, line item creation, targeting and in some cases, their entire workflow.
- Customization – Many clients maintain internal business applications or self-serve platforms for their managed advertisers and publishers. The API enables these clients to create platforms and interfaces with customized look and feel, functionality and user roles.
- Scale – Many clients process significantly large datasets on a daily basis to run their businesses. The sheer scale required wouldn’t be possible without client software systems and the Right Media API.
- Innovation –The most important aspect of the API is that it enables innovation. The success of the exchange relies on the ability of Right Media and its seatholders to continue to create value with new technologies, products and services. We’ll highlight some examples of seatholder innovations in a future post.
Our commitment to the API
With the majority of all platform activity coming through the API, we realize the critical importance of the API and the clients who use it.
The API product provides:
- Parity – Our development and support teams remain committed to maintaining API feature parity with the Yield Manager user interface. In 2010, we successfully integrated new UI platform features, such as Audience Sharing. We plan to continue this in 2011 by releasing API methods that support the dynamic exchange rate system (DXR) and Advertiser Billing Price, among others.
- Stability – We introduced an API quota management system to help improve platform stability. This system helps manage API use, and is designed to prevent demanding API use by one client from affecting another.
- Flexibility – API features like the getAllSince methods provide clients with tools to query the API for data changes, instead of having to download a complete data set.
Service and Support
Right Media offers a unique set of services to seatholders using the API. In addition to their Partner Managers and UI Support team, the Right Media Technical Account Management (TAM) team provides consultative API integration support. Many platform providers offer call center support to their API clients. At Right Media, each seatholder using the API is assigned a dedicated Technical Account Manager who provides:
- A single point of contact – A technical point of contact for API questions and issues. Each TAM has previous programming experience and the team has over 30 years of collective programming and online advertising experience.
- Consultation services – Phone, email and periodic in-person client visits to discuss new API product features, releases and API best practices.
- Product roadmap – TAMs act as client advocates when working with the Right Media product and engineering teams as they plan and prioritize new product features.
- Cross-platform expertise – Every TAM is well-versed on all Yahoo! platforms and APIs: Search, APT and Right Media. This gives our cross-platform clients one dedicated API expert for all platforms.
The Right Media development and documentation teams also provide significant online resources with the Right Media Knowledgebase, API documentation and release communications.
How do I get started with the Right Media API?
Right Media API access is available to seatholders only. Please contact your Partner Manager for information on how to get started, or see the KB article on API access:
https://kb.yieldmanager.com/article.php?id=384
We’re looking forward to an exciting 2011 and always want to hear your feedback on how we can improve the API product and support.
— Alex Mrazek, Director, Technical Account Management, Right Media