SEMs are the Next Frontier for RMX

July 22nd, 2010

At Right Media, we’re very focused on finding new ways to research, plan, target and measure digital media so we can help speed the flow of ad spending online. Our demand-side platform (DSP) pilot, launched earlier this spring, represents one of the ways we are leveraging Yahoo!’s unique offering of science, art and scale to deliver on the promise of audience-based buying.

The Right Media Open concluded yesterday with some exciting news about the program, further underscoring our commitment to innovation and the rapidly evolving business models that our members are building upon the Exchange.  The pilot has helped advance client business while protecting consumer concerns and has provided marketers with more opportunity for investment in digital buys across Yahoo!. Right Media has opened the door to select Exchange publishers, including Demand Media, and provided insights into market segments which could benefit from becoming Exchange intermediaries.

Yahoo! has worked closely with DSP leaders, including Invite Media, MediaMath, Data Xu, Turn and X+1 and new partners Adchemy and MIG to establish best practices in audience buying for clients.  Early results show that during Q1, DSP partners spend and impressions have grown and eCPM is now higher than other exchange spenders.  Additionally, agency partners have shown material media investment growth in Yahoo! Q1 year-over year.  Finally, DSPs are now taking a much greater share of inventory with a growth in eCPMs and there has been a growth in DSP spend on Yahoo! inventory in comparison to a decline in ad network spend.

We have also found that as search and display businesses move closer together, search-engine marketing (SEM) companies represent the next phase of demand enablement strategy for the Exchange.  Valuable search data can inform display buys, allowing for search and audience-based bidding as well as the ability to serve search creative.  To facilitate this convergence, Right Media and Yahoo! are creating a program with leading SEM firms, including Innovation Interactive, Kenshoo and Marin Software to offer this additional value to clients.  We also plan to work with Efficient Frontier, a performance marketing company that provides SEM services.   This program will enable real-time bidding (RTB) across select Right Media Exchange (RMX) publishers, including Yahoo! and select publishers, including Demand Media; leveraging of data and insights with a clear usage, rights and consumer privacy framework for SEMs  intent on leveraging their audience insights to collaborate more closely on search and display advertising; and collaboration on creative best practices and the coordination of search and display advertising in regards to pricing strategy, attribution and measurement, and infrastructure.

—Ramsey McGrory, VP, North American Marketplaces and Head of the Right Media Exchange

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Right Media Veteran Leads the RMX

June 2nd, 2010

As the new Head of the Right Media Exchange, Ramsey McGrory shares his vision for the future of the company.

Have you ever gone to a pro baseball game in early spring and wondered if your favorite team will make it to the World Series?  I’m in that place right now with my new job coaching Right Media through what I believe will be an exciting and promising season.

As one of Right Media’s earliest employees, I was excited to expand my role within Yahoo! and come back to the Exchange. Now that I’m about a month into the transition, I want to share where I’ve been and my initial thoughts for operating the largest ad exchange in the industry.

From when Right Media was acquired in mid-2007 until now, I’ve held several positions in the company.  From 2008 to 2009, I led Yahoo!’s Agency Development team, overseeing relationships with our largest holding company clients.  Anyone who believes agencies are dead hasn’t spent time with the agency visionaries who I have worked with.  There are incredible leaders at all levels at these agencies and they will continue to be a force that shapes how the industry evolves. Yahoo! has a long and trusted relationship with agencies and that will continue.

During my time working with the agencies, I became interested in how agencies and Yahoo! are both focused on leveraging data in the digital media buying process to create insights and effectively engage consumers. That’s why I accepted a role overseeing data strategy and business development.

My experience with agencies also deepened my understanding of how advertisers, agencies and third parties are leveraging data to generate awareness, interest and intent among consumers. The collaboration of buyers, sellers and trusted third parties is critical to delivering on the promise of digital advertising.  At Yahoo!, two examples of how we leverage data are 1) through closed-loop targeting and measurement through our Consumer Direct solution (a partnership with Nielsen) and 2) by using data to provide site context to help ensure marketers are showing on brand-appropriate sites.

Now that I have come back to Right Media, my agency knowledge has helped me define our strategies for marketplace sustainability and growth.  We are committed to keeping the Exchange as a cornerstone of the bidded display marketplace – with massive audience and the tools needed to drive efficient and effective media buying. We have efforts underway to capitalize on the supply, demand and data opportunities that will enable the most vibrant marketplace possible while leveraging the depth and scale of Yahoo! and Right Media together.  For example, the recent demand-side platform (DSP) pilot is a partnership between Right Media and Yahoo! to facilitate the DSPs.

Over the next few months, I plan to continue meeting with as many RMX members and market participants as I can.  I will listen to everything you have to say.  While it’s certainly gratifying to look back and see how far the Exchange has come, it’s even more exciting to look at what’s ahead. We’re still in the early innings and I’ve got a solid team. There’s a lot more baseball to be played.

– Ramsey McGrory, Head of the Right Media Exchange

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Let’s Talk About Transparency

April 6th, 2010

Four aspects of transparency that are often overlooked

Earlier in the year, we shared our thoughts on the road ahead for Right Media, including a renewed focus on premium, third party technology integrations, more metrics, new products and policies, and improved publisher transparency.  I’d like to focus on transparency because it allows the Right Media Exchange to better address brand advertisers’ concerns.

We’re not the only ones talking about transparency.  If you search for “transparency” on AdExchanger, you get 160 different results!  While much of the discussion has focused on site transparency,  there are at least four additional dimensions of transparency that buyers need from their supply partners working on exchanges:

  1. Targeting: Publishers are pressured to allow a very broad a range of targeting – age, gender, contextual, section, channel, the list goes on and on.  The challenge is relaying that information to the appropriate buyer so that they know which partners to work with when running a campaign targeting age and gender or when running a contextual campaign.
  2. Geo: Many buyers are expanding their operations to new countries, accelerating their need to find supply in the right volumes and regions.
  3. Creative: If you’ve ever tried to run an expandable ad unit across all your inventory suppliers, you’ve probably run into some problems.  There are inefficiencies around learning the types of creatives that your supply sources do and do not accept.
  4. Brand Surveys: As we continue to see advertising spending from major brand advertisers migrate online, it’s increasingly important to help eliminate barriers to running brand surveys on network and publisher inventory.  Brand surveys help advertisers understand how their brand is viewed in the market and which brand attributes are preferred by customers.

We’ve talked before about how Right Media addresses site transparency with the Marketplace Select program, which consists of 90 buyer and 51 seller participants who share their site lists with partners they trust.  What does this mean for buyers?  Nearly three-quarters of impressions served through Right Media are coming from sellers who provide site-level transparency.

In an effort to address geography, creatives and brand surveys, we’ve invited our supply partners to participate in a supply transparency survey.  In less than three weeks, we already have 18 of the Exchange’s biggest supply partners participating in the program.  Here’s a small sampling of the types of questions we’re asking partners:

- Is your inventory contextually targetable using RMX query strings?

- Which rich media vendors do you accept?

- Do you allow creatives with audio? Flash creatives? Rotating creatives?

- What types of brand measurement surveys do you allow?

Right Media’s Supply Transparency Survey offers publishers a forum to showcase their inventory and attract top advertisers. It transforms the Right Media marketplace to allow transactions between brand buyers and high-quality inventory providers, and is yet another program enabling the Exchange to move up market.  Exchange partners should stay tuned and look for our findings in the Knowledge Base in the near future.

– Megan Bergholdt, Head of Consulting

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Agencies: Change is Good

March 27th, 2010

Three tips for transforming your agency for today’s technology

In this article, Megan Pagliuca, Senior Director of Professional Services of Yahoo!’s Right Media, writes about how agencies need to get with a data-driven technology program in order to compete in the days ahead.

Data-driven buying should be an integral component of every agency’s media plan, but using a technology platform as a central media trading arm is only the first step in designing a data-driven strategy.  It is important to take a holistic approach and leverage all of the components of a technology platform, such as real-time analytics, buying, and market feedback.  There are three core areas where innovation is essential for any agency to be successful: the development of new skill sets, the evolution of existing processes and the evolution of organizational silos.

To read the rest of the article, click over to AdExchanger.com.

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Right Media: New Site, New Blog

March 19th, 2010

Right Media logo groupI am delighted to announce that Right Media has launched a new web site and blog that reflect both our business objectives and our evolution as a company.  I’m particularly excited that our site now illustrates the new market ecosystem of our industry.  Visitors to the site can learn about Right Media’s capabilities for serving additional customer segments — such as demand-side platforms, ad agencies, and data players.

We invite you to visit our new site and blog often as we’re planning frequent updates about our solutions, insights and events that you won’t want to miss.

— Stephanie Dorman
Senior Director, Platform Operations and Client Services
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Right Media “Eggs-perts” Share Useful Information Over Breakfast

March 16th, 2010

Dozens of Right Media clients got “eggs-actly” the information they needed at our Eggs & Exchanges breakfast series held on March 2 in New York and March 11 in Santa Monica.

Our first session, Our DSP and Yours, focused on enabling demand-side platform partners to find the maximized advertiser ROI golden egg. Megan Pagliuca, senior director, Right Media Professional Services, outlined the many improvements made to the Right Media Exchange, such as facilitating transparency, integrating with third-party brand-safe vendors, pruning undifferentiated clients, and supporting branding with surveys and other features.

Clients were given a wealth of information about Exchange transparency including that approximately 84 percent of impressions served by Right Media show accurate, targetable validated URLs.  Megan also discussed third-party online brand studies, buyer and seller best practices, and brand safety and emphasized that diligence and creativity were needed to excel with RMX. “If you don’t add value, you get squished,” she said. Megan and Daniel Tse, manager, Right Media Professional Services showed how a top cosmetic brand for the first time was able to measure and monitor purchase intent, which led them to profitably redefine its target audience.

During the second session, A Closer Look at Real Time Bidding, Pedro Ponce de Leon, senior manager, Right Media Solutions Architecture, explained the advantages of RTB for ad networks, intermediaries, publisher aggregators and buy-side platforms.  He also addressed concerns such data collection and rights and whether there’s a risk of eCPM cannibalization on premium inventory.

Even the most hard-boiled clients profited from the eggs-posure to Right Media’s presentation, which came with a tasty and generous breakfast buffet. Right Media clients can watch their e-mailboxes for an invitation to the next one!

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Demand-Side Platforms: The Pilot

March 15th, 2010

Using Yahoo!’s science, art and scale to deliver audience-based buying

Earlier this month at the 4A’s conference, we talked a lot about how Yahoo!’s unique combination of science, art and scale unlocks exciting new opportunities for advertisers. Based on conversations we’ve been having with marketers, agency partners and technology providers, one area that’s in need of further exploration and innovation is in how media is purchased.  At Yahoo!, we’re very focused on finding new ways to research, plan, target and measure digital media so we can help speed the flow of ad spending online. We believe that demand-side platforms (DSP) represent an interesting new way to leverage Yahoo!’s science, art and scale to deliver on the promise of audience-based buying.

As a result, Yahoo! is working closely with DSP leaders, including Invite Media, Mediamath, Data Xu, Turn and X+1 as part of a new pilot program to establish best practices in audience buying for their clients.  DSPs are driving significant innovation in the science and underlying technology of audience-based, display buying for our largest partners.  Some early innovations are focused on identifying and engaging audiences, controlling frequency of ad exposure more effectively and developing real time bidding (RTB) capabilities for buyers.

The pilot will demonstrate how Yahoo!, in partnership with these industry leaders, can provide marketers with access to the audiences they most want to reach by leveraging insights from buyers, sellers and 3rd party data providers. This pilot will also enable DSPs to establish a more integrated, deeper relationship with the Yahoo! Network and the Right Media Exchange.  Many of these DSPs have been members of the Right Media Exchange for years, and through this pilot, they will gain access to Right Media’s real-time bidding (RTB) capabilities.

DSPs have made great strides to provide the largest display media buyers with enhanced technology and services that make digital media more effective overall.  We look forward to exploring this exciting opportunity with our pilot partners, and we will share updates on our progress here on this blog.

There’s a huge audience out there, and it’s going to take a little science, art and scale to really unlock the potential of audience buying.

—Ramsey McGrory (VP, North American Marketplaces) & Seth Dallaire (VP, Mid Market Sales)

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Wise Words for the Wall Street Journal

March 15th, 2010

Right Media’s General Manager Bill Wise was interviewed by the Wall Street Journal last week, touting our “significant” lead over the competition. He also explained how Yahoo’s web sites are part of the Exchange ecosystem and represent a “must buy” for advertisers.

Wall Street Journal subscribers can read the full article.

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The New Real-Time Bidding

March 12th, 2010

There’s an article in today’s New York Times about real-time bidding that includes Yahoo!’s Right Media.

We are really excited about the momentum we’re seeing in the real-time bidding space.  Right Media was the first marketplace to offer real-time bidding (RTB) in our own marketplace over five years ago (see the story we posted on this last year). We have been testing a new kind of RTB for over the last six months.  In the newer version of RTB, we broadcast bid requests to companies who have a decision engine to return a bid.  While this may not seem like big news, RTB provides some big benefits for buyers, sellers and consumers.

  • Buyers benefit because they have greater control of their bidding across all available inventory.  For example, buyers can control campaign ad exposures more discretely.  When bid requests happen, buyers can assess whether a user has seen an ad and determine whether another ad is appropriate.  Because of the way ad serving happens today, that’s hard to do across all buys.
  • Sellers (e.g. publishers) benefit from less latency and redirects and can monetize their ad inventory more effectively.  Far too often, an internet page loads more slowly than it should in part because of the way the ads are served.  Also, RTB allows for more buyers to bid on ad calls and competition drives revenue yield for sellers.
  • Consumers benefit because the ads will be delivered faster and with less redirecting, piggybacking and all the things that create latency when delivering an ad.  Research has shown the faster you deliver content (including advertising) to consumers, the better their experience is and the more likely they will be to engage.

RTB is a necessary step toward improving the overall digital advertising process, but there’s still a long ways to go until RTB becomes a reality for the entire industry.  Among other things, the companies that provide RTB don’t all do it the same and the infrastructure required is different.  In an advertising world that is part science and part art, we have our best and brightest engineers working to stay at the forefront of the innovation and driving value for all partners in our ecosystem.  Stay tuned, more to come on RTB.

—Bill Wise, VP and general manager, ad platforms

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The Road Ahead for Right Media

February 12th, 2010

As brand marketers bring more dollars online, Right Media is actively addressing the needs of the differentiated ad networks, direct advertisers, and global agencies to enable brand safety in our premium marketplace.  In the coming weeks, we will further define how the Right Media ecosystem is evolving in the following areas:

  • Right Media Goes Premium: We’ve said it before and we’ll say it again! Last year, we tightened our focus on providing premium, differentiated demand and premium, transparent supply.  We’ve adjusted our strategy and charged our business development team with signing only premium, transparent brand buyers and sellers.
  • Third -Party Technology: Right Media is focusing on developing relationships with partners who provide brand safety and verification technologies.  Our Exchange Technology Partner Program helps identify and support third-party technology to extend the capabilities of the Right Media Exchange.
  • More Metrics: Our customers have asked for it and we plan to deliver! Right Media is in the process of identifying a set of Exchange-wide metrics as brand safety indicators. 

  • Publisher Transparency: Marketplace Select was launched in July 2007 to facilitate site list sharing between sellers and buyers. Today, the program has 145 members.  We’ve also significantly increased the percentage of transparent exchange-wide validated URLs (VURLs).  Now, we are working on an initiative to help facilitate launching more types of premium buys on the Exchange and removing some of the obstacles created by rich media, expandable ads, and brand surveys.

We are looking forward to sharing our 2010 plans with you and welcome your feedback!

— Brooke Wyard & Megan Pagliuca

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